SPINS

Customer loyalty

4 Tips to Help Brands Grow and Earn Loyalty

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The challenges that come with launching and growing a brand require a combination of instinct, expertise, and data. Every brand team must find the right balance for themselves. At Expo West 2023, SPINS brought together a panel of leading retailers and innovative brands to discuss their approach to data, decision-making, and success. During the conversation, … Read more 4 Tips to Help Brands Grow and Earn Loyalty

Retailers’ Formula for Success: Use Data to Understand Shoppers

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Leading a successful retail business requires a combination of skills and resources but finding that balance can be difficult. No one knows better than Liz Williams, president and CFO of Foxtrot, and Cullen Gilchrist, CEO and founder of Union Kitchen. Both leaders have helped their respective businesses grow, build a reputation for innovation, and earn … Read more Retailers’ Formula for Success: Use Data to Understand Shoppers